This site's own materials are unusually direct about this specific gap — worth understanding exactly what the two versions actually say.
The brand's main sales messaging describes a simple, no-questions-asked refund, while its formal refund and shipping policy pages describe a stricter process — returning every bottle at your own shipping cost, with the package required to arrive within the 60-day window.
This site's own guidance is direct: plan around the stricter, documented version and confirm the exact process with support before you order — worth taking that recommendation seriously rather than assuming the simpler sales-page framing applies.
Every order carries a 60-day guarantee — see our refund policy for the full terms.
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